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| LETTERS TO EDITOR |
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| Year : 2018 | Volume
: 32
| Issue : 3 | Page : 238 |
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Quality indicator in laboratory medicine: What else to be recognized?
Pathum Sookaromdee1, Viroj Wiwanitkit2
1 TWS Medical Center, Bangkok, Thailand
2 Department of Community Medicine, Dr. D. Y. Patil University, Pune, Maharashtra, India
| Date of Web Publication | 11-Feb-2019 |
Correspondence Address:
Dr. Pathum Sookaromdee
TWS Medical Center, Bangkok
Thailand
 Source of Support: None, Conflict of Interest: None  | Check |
DOI: 10.4103/jms.jms_74_18
How to cite this article:
Sookaromdee P, Wiwanitkit V. Quality indicator in laboratory medicine: What else to be recognized?. J Med Soc 2018;32:238 |
Sir,
We read the publication on “Quality indicators in laboratory medicine: A fundamental tool for quality and patient safety” with great interest. Sharma et al. noted that “Indicators can be developed, and when these indicators are being monitored, information about deficiency in customer needs and satisfaction will be acquired. When conducting audits or evaluating laboratory records, it is important to have a goal or standard of performance. Therefore, quality information system will be needed and will have an important role to play in improving laboratory performances.”[1] In fact, the quality is a very important goal in any clinical laboratory. The quality management is a basic requirement in all medical laboratories. The indicator is a useful thing. However, it should be that the most important thing is not the indicator but the qualified laboratory personnel with competency and high responsibility. In our experience, despite the laboratory has several quality indicators and accredited according to international quality standards, the high rate of error is still observable.[2] The preanalytical is a common problem and usually related to human error. The quality should be the culture of the laboratory regardless of the rules or indicators for controlling. How to implement the quality mind in the laboratory personnel should be the new paradigm in quality management in medical laboratory.
Financial support and sponsorship
Nil.
Conflicts of interest
There are no conflicts of interest.
| References | |  |
| 1. | Sharma P, Patgiri D, Deb N. Quality indicators in laboratory medicine: A fundamental tool for quality and patient safety. J Med Soc 2018;32:157-9.  [Full text] |
| 2. | Wiwanitkit V. Types and frequency of preanalytical mistakes in the first Thai ISO 9002:1994 certified clinical laboratory, a 6 – Month monitoring. BMC Clin Pathol 2001;1:5. |
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